This privacy statement was last updated on September 5, 2025 and applies to citizens and legal permanent residents of the United Kingdom.

In this privacy statement, we explain what we do with the data we obtain about you via https://freseniusinstruments.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
we first request your explicit consent to process your personal data in cases requiring your consent;
we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Zweck, Daten und Aufbewahrungsfrist

Wir können personenbezogene Daten für eine Reihe von Zwecken im Zusammenhang mit unserer Geschäftstätigkeit sammeln oder erhalten, darunter die folgenden: (zum Vergrößern anklicken)

2. Sharing with other parties

We only share or disclose this data to processors for the following purposes:

Processors

Name: Google
Country: USA
Purpose: Data Analysis

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.

4. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data processing agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
Right of access: You have the right to access your personal data that is known to us.
Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Automated decision-making

We make decisions on the basis of automated processing with respect to matters that may have (significant) consequences for individuals. These are decisions taken by computer programmes or systems without human intervention.

- Automated spam and fraud detection (e.g. for contact forms or payment processes).
- Automated decision whether a customer request is forwarded to an employee (lead qualification, ticket routing).
- Automated categorization of customer inquiries (e.g. “Technical Support” vs. “Sales”).
- Automated employee notifications when certain thresholds are reached (e.g. system errors, maintenance alerts).
- Automated product or service recommendations based on previous interactions (recommendations only, not binding decisions).
- Automated generation of statistical profiles for website optimization (e.g. heatmaps, conversion analysis).
- Automated cookie management decisions within the consent management system.

10. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Commissioner's Office:

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Jersey Office of The Information Commissioner
2nd Floor 5 Castle Street
St. Helier
Jersey
JE2 3BT

St Martin’s House
Le Bordage
St. Peter Port
Guernsey
GY1 1BR

11. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

12. Contact details

Fresenius Umwelttechnik GmbH
Doncaster Platz 5
Deutschland
Website: https://freseniusinstruments.com
Email: info@ex.comfresenius-ut.com
Telefonnummer: +49 2366 93961-10

1. Zweck, Daten und Aufbewahrungsfrist

1.1 Kontakt - per Telefon, Post, E-Mail und/oder Webformate

1.2 Zahlungen

1.3 Zur Unterstützung von Dienstleistungen oder Produkten, die ein Kunde kau­fen möch­te oder gekauft hat

1.4 Um den gesetz­li­chen Verpflichtungen nach­kom­men zu kön­nen.

1.5 Erstellung und Analyse von Statistiken zur Verbesserung der Website.

1.6 Um per­so­na­li­sier­te Produkte und Dienstleistungen anbie­ten zu kön­nen

1.7 Lieferungen

1.8 Rundschreiben

2. Sharing with other par­ties

3. Cookies

4. Disclosure prac­ti­ces

5. Security

6. Third-par­ty web­sites

7. Amendments to this pri­va­cy state­ment

8. Accessing and modi­fy­ing your data

9. Automated decis­i­on-making

10. Submitting a com­plaint