Tory, the digital advisor of Fresenius Instruments, in work clothes in front of a gas analyzer

Contact · Service

Request service: maintenance and calibration

Register your device for its annual maintenance and calibration. Regular maintenance keeps your readings precise and prevents failures – that costs less than an unplanned repair.

  • 1×maintenance and calibration per year
  • On siteor in our workshop – you can also send devices in
  • Toryhelps with device questions – around the clock

Service form

Register your device for service

Enter the serial numbers of your devices. If you know when the last service took place, that helps us plan.

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Advice

Tory – help with device questions

Is your device showing something unexpected, or are you unsure whether maintenance is due? Tory answers device questions and arranges a service call with our team if needed.

  • Answers to device questions around the clock
  • Book a service call right in the chat
  • Data sheets and documents by email

FAQ

Frequently asked questions about service

How often should my gas measurement technology be serviced?

We recommend maintenance and calibration once a year. That keeps your readings precise and prevents failures.

What do I need to register?

The serial numbers of your devices and, if known, the date of the last service. Special notes go into the “Special remarks” field.

Can I send my device in for maintenance?

Yes. After your registration we get back to you with the information on how to send it in.

Do you also come to us?

Yes. Our service team also maintains, repairs and commissions devices on site at your facility – internationally together with our service partners. Just add in the form where the devices are installed.

Do you remind me of the next maintenance?

With a service contract we remind you of the maintenance in good time, so your devices stay ready for use.

Do you also service devices from other manufacturers?

Yes. Select the manufacturer in the form or choose “Other manufacturer”.

Measuring What Matters

GAS ANALYZERS · MADE IN GERMANY · SINCE 1848