Service · Training & advice
Training and advice on gas measurement technology
Would you like to understand your measuring devices in detail or optimise your process? We offer instruction, training and technical advice for your projects.
Training & advice
What is included
- Instruction on the device Your team gets to know the device – operation, messages, simple care.
- Technical training A detailed look into the measuring devices and training on process optimisation.
- Advice for your project Upcoming projects, construction sites or a technical opinion: we advise you and propose a solution.
- Tory around the clock Between appointments, Tory, our digital advisor, answers your technical questions right away.
Process
How your service works
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Register
Via the service form – with serial number and, if known, the last service.
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Send in
You send us the device or bring it to our workshop in Herten.
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Service
We maintain, calibrate or repair your device and test it.
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Back and reminded
Your device is ready for use again. With a service contract, we remind you of the next date.
Request
Write to us
Briefly describe what you need. We get back to you personally.
Advice
Tory – your service questions answered right away
Is your device showing something unexpected, or are you unsure which service you need? Tory answers device questions around the clock and arranges a service call if needed.
- Answers to device questions around the clock
- Book a service call right in the chat
- Data sheets and documents by email
FAQ
Frequently asked questions: Training & advice
What does my team learn in a training course?
Depending on your needs, how to operate the devices or a detailed look into measurement technology and process optimisation.
Do you also advise on new projects?
Yes. For upcoming projects or construction sites, we give you a technical assessment and propose a solution.
