Service · Repair
Gas analyzer repair
A device has failed or no longer gives plausible readings? Our workshop repairs your gas measurement technology – our own devices and third-party devices. We keep spare parts in stock.
Repair
What is included
- Find the fault We look for the cause – in the device, the sensors and the sample gas conditioning.
- Repair in our workshop Our technicians repair the device and test it afterwards.
- Spare parts from stock We keep accessories and spare parts for our own and third-party devices in stock.
- A replacement in the meantime On request, we provide a loan or rental device while your device is with us.
Process
How your service works
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Register
Via the service form – with serial number and, if known, the last service.
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Send in
You send us the device or bring it to our workshop in Herten.
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Service
We maintain, calibrate or repair your device and test it.
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Back and reminded
Your device is ready for use again. With a service contract, we remind you of the next date.
Service form
Register your device for service
Enter the serial numbers of your devices. If you know when the last service took place, that helps us plan.
Advice
Tory – your service questions answered right away
Is your device showing something unexpected, or are you unsure which service you need? Tory answers device questions around the clock and arranges a service call if needed.
- Answers to device questions around the clock
- Book a service call right in the chat
- Data sheets and documents by email
FAQ
Frequently asked questions: Repair
Do you also repair devices from other manufacturers?
Yes. Our service also covers third-party devices. Select the manufacturer in the service form.
Do I get a replacement device while mine is being repaired?
On request, we provide a loan or rental device.
How do I send my device for repair?
Register it via the service form with its serial number. We get back to you with the shipping information.
