Service
Service for your gas measurement technology
Maintenance, calibration, repair and more – in our workshop in Herten and on site at your facility, for our devices and for third-party devices. Our service team knows devices, sensors and sample gas conditioning in detail and keeps your measurement technology ready for use.
- 1×maintenance and calibration per year
- Third-partyservice for other manufacturers too
- Worldwidein Herten, on site and with partners
Services
Our services
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Maintenance Annual maintenance, optionally with a service contract -
Calibration With test gas in our own laboratory -
Repair In our workshop (third-party devices too) or on site -
Spare parts From stock, for our own and third-party devices -
Loan and rental devices For measuring campaigns or as a replacement -
Commissioning & integration Assembly, functional test, control system connection -
Laboratory services Calibration and analysis in our own laboratory -
Training & advice Instruction, training, technical advice
Process
How your service works
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Register
Via the service form – with serial number and, if known, the last service.
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Send in or on site
You send us the device or bring it to our workshop in Herten – or our service team comes to you.
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Service
We maintain, calibrate or repair your device and test it.
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Back and reminded
Your device is ready for use again. With a service contract, we remind you of the next date.
Service form
Register your device for service
Enter the serial numbers of your devices. If you know when the last service took place, that helps us plan.
Advice
Tory – your service questions answered right away
Is your device showing something unexpected, or are you unsure which service you need? Tory answers device questions around the clock and arranges a service call if needed.
- Answers to device questions around the clock
- Book a service call right in the chat
- Data sheets and documents by email
FAQ
Frequently asked questions about service
Which services do you offer?
Maintenance and service contracts, calibration, repair, spare parts, loan and rental devices, commissioning and system integration, laboratory services, and training and advice.
Do you also service devices from other manufacturers?
Yes. Our service covers not only our own measuring systems but also third-party devices.
How often should my gas measurement technology be serviced?
We recommend maintenance with calibration once a year.
How do I register a device for service?
Via the service form with the serial number. We get back to you with the next step.
How can I reach the service team by phone?
At +49 2366 93961-11. Tory also helps you around the clock in the chat.
